Welcome to Ivory Grove. Your privacy matters to us. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have. By using our website, you agree to the terms of this Privacy Policy.

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1. Who We Are

Ivory Grove is a U.S.-based wedding service provider. We specialize in helping couples plan and coordinate their weddings. This policy applies to our website, www.ivorygrove.com, and any personal information we collect through it.

We are committed to keeping your information safe and only using it for the purposes you’d expect from a professional wedding services provider.

 

2. What Information We Collect

When you use our website or contact us, we may collect the following types of personal information:

• Your name

• Your phone number

• Your email address

• Your wedding date

• The location of your wedding

• Your general geographic location (based on cookies)

• How you use our website (through Google Analytics)

We do not collect sensitive personal information (like Social Security numbers or driver’s license info), and we do not knowingly collect information from children under 13.

 

3. How We Collect It

We collect information in a few different ways:

• When you fill out our contact form: You provide your name, phone number, email, wedding date, and wedding location.

• Through cookies: We use cookies to estimate what major city you're near when you first visit the site.

• Through Google Analytics: This helps us understand how visitors use our website so we can improve it.

• Via HoneyBook: When we send you proposals, invoices, or accept payments, the information you provide goes through our trusted third-party platform, HoneyBook.

All tools we use are common in the wedding and events industry and help us serve our clients efficiently.

 

4. How We Use Your Information

We only use your information to support your experience with Ivory Grove. Specifically, we may use it to:

• Respond to your inquiry

• Determine our availability for your wedding

• Prepare and send proposals or invoices

• Provide wedding planning and coordination services

• Improve how our website works and how people use it (through anonymous analytics)

We do not sell your information, use it for advertising, or share it with outside marketers.

 

5. Who We Share It With

We take your privacy seriously. We do not sell, rent, or share your personal information with outside companies for their marketing or advertising purposes — ever.

We only share your information in the limited situations described below:

• HoneyBook: We use a trusted platform called HoneyBook to send proposals, manage bookings, send invoices, and process payments. If you choose to move forward with our services, your name, contact info, and wedding details may be shared securely through HoneyBook to help us deliver our services to you.

• Service providers we trust: From time to time, we may use other service providers to help us operate our website or deliver our services (for example, our web host, Wix, and analytics tools like Google Analytics). These providers only have access to the information they need to do their jobs, and they’re not allowed to use your information for anything else.

• Legal reasons: We may share your information if we’re ever required to do so by law (like a court order or subpoena), or if we need to protect our rights or prevent fraud or abuse.

In all other cases, we keep your information private.

 

6. How We Protect Your Information

We work hard to keep your information safe.

• Our website uses SSL encryption, which means that the data you enter is securely transmitted.

• We only use trusted platforms like Wix and HoneyBook, which have their own privacy and security protections in place.

• We limit access to your personal information and only use it for legitimate business purposes related to our services.

While no system can guarantee complete security, we take reasonable steps to protect your information from unauthorized access, loss, or misuse.

 

7. Your Choices and Rights

You have a right to know how your information is being used—and to have a say in it.

Here are your options:

• Access or update your information: You can contact us at any time to ask what information we have about you or to correct anything that’s inaccurate.

• Request deletion: You can ask us to delete your information. Unless we’re legally required to keep it, we’ll honor your request.

• Opt out of communications: While we don’t use your info for marketing, if you ever receive messages you don’t want, just let us know and we’ll stop.

We keep your information indefinitely to help manage client relationships and records, but we’ll always delete it if you ask and we’re legally able to.

To make any of these requests, email us at: lindsey@ivorygrove.com

 

8. Do Not Track Signals

Some browsers let you send a “Do Not Track” (DNT) signal when you visit websites. At this time, our site does not respond to DNT signals.

However, we do not track your activity across other websites, and we do not use your information for advertising or retargeting. Our use of cookies is limited to things like location detection and general website performance analytics.

 

9. Children’s Privacy

Our website and services are meant for adults planning weddings—not for children.

We do not knowingly collect personal information from anyone under the age of 13. If we learn that we’ve collected information from a child under 13 without a parent’s consent, we’ll delete it as soon as possible.

If you believe a child has submitted information to us, please contact us at lindsey@ivorygrove.com.

 

10. Changes to This Policy

From time to time, we may update this Privacy Policy to reflect changes in the law, our business, or how we handle your information.

When we do, we’ll update the “Last updated” date at the top of the policy. If the changes are significant, we may also post a notice on our website.

We encourage you to check this page from time to time so you always know what information we collect and how we use it.

 

11. Contact Us

Have questions or concerns? We’re here to help.

You can contact us at any time to:

• Ask what information we have about you

• Request changes or deletions

• Clarify anything in this Privacy Policy

Contact:
Ivory Grove
www.ivorygrove.com
Email: lindsey@ivorygrove.com