Have a phone call within a couple of weeks of being assigned the wedding

Talk through the timeline and advise clients on how to best schedule their day so you can capture all the moments they would like.  Advise on sound considerations and your setup time for the ceremony and reception speeches.

Confirm addresses and arrival/departure times. 

Keep the portal updated with timelines and client preferences.

If there is a second videographer, work with the client to determine when they should arrive and what they should cover.  Communicate this to the second photographer a couple of weeks before the wedding.

If there is a documentary film, discuss which events they want captured for that film. Make sure you work with the second videographer to have multiple angles of continuous coverage so we can edit that film.  

If there is drone coverage, talk about what they want captured and when you will capture it.

Double-check compensation and travel fees, and let Alice know if something doesn’t look right.

If the client is not responding to your communication, please send Lindsey an email so she can get involved (lindsey@ivorygrove.com).

Maintain communication with client and answer small questions they have.  Feel free to refer them to Lindsey when they have questions about their contract, payment plan, song selection, etc.