
team home
Welcome!
We are thrilled you're a part of our amazing team! When we all do our part, we create a culture of consistency, professionalism, and mutual respect. We truly appreciate the care you bring to every wedding you take on, and we are here to support you!
Alice is your main point of contact
Please reach out at any time with suggestions or questions!
(314) 309-2878
Referrals
We love it when you refer possible new team members! Send them to the application page if they're interested in joining our team.
responsibilities for fulfilling a wedding

Right after assignment
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Make initial contact within 24 hours of being assigned the wedding
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Have a phone call within a couple of weeks of being assigned the wedding
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Talk through the timeline and advise clients on how to best schedule their day so you can capture all the photos they would like. Advise on lighting considerations.
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Confirm addresses and arrival/departure times.
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Keep the portal updated with timelines and client preferences.
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If there is a second photographer, work with the client to determine when they should arrive and what they should cover. Communicate this to the second photographer a couple of weeks before the wedding. (The second shooter may not be scheduled outside of your hours - they cannot be there without you.)
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Schedule the engagement session: Input location and date on the Phone Call 1 (Photo) invoice or text Alice.
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Double-check compensation and travel fees, and let Alice know if something doesn’t look right.
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If the client is not responding to your communication, please send Lindsey an email so she can get involved (lindsey@ivorygrove.com).
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Maintain communication with client and answer small questions they have. Feel free to refer them to Lindsey when they have questions about their contract, payment plan, song selection, etc.
Two weeks before wedding
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Have a final consultation phone call with each client 2 weeks prior to the wedding day. Confirm everything you went over on the first phone call.
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Confirm you are ready for the wedding (confirmation text will be sent via text message)
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Arrive 30 minutes early and shoot the wedding.
Post wedding
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Upload media within 48 hours of the event and submit an invoice with the file count.
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Submit Media Review (Review link will be sent via text message)
handbook
professionalism
As a part of the Ivory Grove team, we invite you to join us in treating our clients as we would like to be treated. Watch this video on professionalism to get started!










